1. Payment by bank transfer (advance invoice)
You can pay for your goods using a pro forma invoice, which you will receive once your order has been confirmed. You can make the payment by bank transfer or by depositing the amount into our account. Once you have placed your order, one of our sales representatives will contact you to confirm the order and will then send you a pro forma invoice by email, which you should pay into our account held in Slovakia. You will not incur any international payment fees; however, if you make a direct deposit into our bank account, you will pay the bank a one-off fee in accordance with its current fee schedule.
As soon as the payment is credited to our account, the order processing will begin automatically, and we will inform you accordingly. If payment for the ordered goods is not credited to our bank account within five days, the order will be released from reservation and its subsequent fulfilment may be delayed.
SEPA bank details: Tatra banka, a.s. IBAN: SK1211000000002924842258 / SWIFT (BIC) code: TATRSKBX; the payment reference number is your deposit invoice number.
2. Online card payment
Fast and secure payment for your order by credit or debit card via the CardPay service (tatrapay+ payment gateway), operated by Tatra banka, a.s. Payment will be processed immediately upon completion of the transaction. If you are paying by card for the first time, you will need to enter your 16-digit card number, expiry date and CVC/CVV code. You will find all this information on your card.
We recommend saving your card details; this will make future payments quicker, as you won’t need to re-enter your card details each time. There’s no need to worry – the transmission of information is encrypted and completely secure. All your card details remain stored with the bank. You can find out more about shopping via the CardPay service on Tatra banka’s official information page.
3. Payment by online bank transfer
Online payment by bank transfer via the TatraPay service (tatrapay+ payment gateway), operated by Tatra banka, a.s. However, you do not need to hold an account or use online banking with Tatra banka. In the payment gateway, you select your bank (Slovenská sporiteľňa, Všeobecná úverová banka, Raiffeisen banka, UniCredit Bank) and you will then be redirected to the online banking portal of your chosen bank with the order details pre-filled. This eliminates the need to manually enter the merchant’s account number, payment reference and amount. You can find out more about shopping via the TatraPay service on Tatra banka’s official information page.
4. Cash on delivery
Cash on delivery is only available for orders up to 120 euros including VAT, payable in cash or by payment card upon delivery of the goods to your delivery address. The fee for cash on delivery is 1.20 euros including VAT.
5. Payment in person upon collection
You can pay for your goods in cash or by payment card when collecting them in person from our shops:
- Štrková 973/23A, 010 01 Žilina (Monday–Friday, 7.30 am–4.00 pm)
- CTPark Žilina Airport, Zone 2, 013 41 Dolný Hričov (Monday–Friday, 7.30 am–4.00 pm)
6. Payment in instalments online
Online consumer credit via the Na splátkyTB service (tatrapay+ payment gateway), operated by Tatra banka, a.s. This service is intended for Slovak citizens with permanent residence in Slovakia, aged between 18 and 64, with an income from employment, self-employment or a pension, without the need to be a client of Tatra banka or to hold an account with Tatra banka. The loan is available for purchases ranging from €100 to €30,000, with repayment terms of 6 to 96 months. Finance part or all of your purchase via the Na splátkyTB service. You can find out more about shopping via the Na splátkyTB service on Tatra banka’s official information page.